Navigating careers,

connecting talents

About us

We are a company that specializes in providing top-notch virtual assistants services tailored to meet your unique needs. We offer a wide range of services designed to streamline your workflow, boost efficiency, and free up valuable time.

Mission

Empower businesses and individuals with exceptional virtual assistant services driven by professionalism,
compassion, and integrity. We aim to boost
productivity, alleviate burdens, and forge meaningful client relationships while upholding ethical standards.

Vision

Redefine the virtual assistant industry by exemplifying professionalism, empathy, and values in every interaction.
Become the trusted partner known for reliable support, genuine care, and unwavering dedication to client success.
Through excellence and ethical conduct, make a positive impact on lives, fostering a culture of collaboration, respect, and shared prosperity.

Why Fair Trade Workforce?

Why should you hire a Bilingual Virtual Assistant from Fair Trade Workforce?

What sets us apart is our commitment to excellence and our personalized approach to every client. We take the time to understand your specific requirements and preferences, ensuring that our services align perfectly with your goals. Here are 9 reasons of why you should hire our Bilingual Virtual Assistants:

Top Hand-Picked Professionals

At Fair Trade Workforce, we pride ourselves on connecting you with top-tier talent by rigorously pre-screening and handpicking every candidate. Our meticulous selection process ensures that you have access to the best professionals Guatemala has to offer. We thoroughly evaluate each candidate’s skills, experience, and cultural fit to match your specific business needs.

Cost Efficiency

According to statistics, hiring a full-time virtual assistants could save an employer in the U.S. more than $11,000 per year, because they’re 78% more cost-effective than employing a full-time, on-site employee. At Fair Trade Workforce, you can save on overhead costs such as office space, equipment, and benefits. This cost-saving aspect is especially beneficial for small businesses and startups looking to optimize their budget.

Working in Your Timezone

One of the standout advantages of hiring our Virtual Assistants is that they operate in the same time zone as US businesses. This ensures seamless communication and real-time collaboration, eliminating the challenges of time zone differences. US companies report a 26% decrease in project turnaround times when their remote teams are in the same or similar time zones.

Access to Specialized Skills

Our Virtual Assistants often come with a variety of specialized skills, such as digital marketing, customer service, bookkeeping, administrative experience and more. This means that you can access high-level bilingual expertise without the need to hire multiple specialists.

Flexible Schedules

At Fair Trade Workforce we manage payroll, contracts, compliance, benefits, PTO guidelines and more, relieving you of administrative burdens. This seamless support integrates your Virtual Assistant into your team without managing administrative details. Ensuring compliance with local regulations and industry standards, we provide peace of mind as you drive your business forward. This streamlined approach enhances efficiency, allowing more focus on strategic initiatives for growth and innovation.

Focus on Core Competencies

Companies that focus on their core business activities report a 21% increase in profitability. By outsourcing administrative and operational tasks to our Virtual Assistants, you can focus more on your business core competencies and strategic goals.

Long-term work relationships

At Fair Trade Workforce, we prioritize fostering long-term work relationships between you and your Virtual Assistant. We understand that continuity and deep understanding of your business are crucial for sustained success. Our Virtual Assistants are dedicated to integrating seamlessly into your company, becoming familiar with your processes, culture, and goals.

Confidentiality and Security

At Fair Trade Workforce, we prioritize the security and confidentiality of our clients’ data with stringent measures and robust confidentiality agreements. Our comprehensive approach ensures that sensitive information is handled with the highest levels of care and security throughout every aspect of our operations. Protecting your data is not just a priority—it’s a fundamental aspect of our commitment to trust, reliability, and excellence in service delivery.

Services

These are some of the industries and tasks that our virtual assistants can perform in your company

LAW FIRMS

Our Virtual Assistants can assist with collecting and organizing legal documents,

preparing correspondence, managing case files, scheduling appointments, and conducting legal research.

REAL ESTATE

Our Virtual Assistants can specialize in leading client onboarding processes,

property viewings, managing client databases and CRM systems, preparing property listings and marketing materials, and providing customer support to prospective buyers and sellers.

TECH & SOFTWARE

Our Virtual Assistants can specialize in leading client onboarding processes,

providing technical support and troubleshooting, managing customer success initiatives, handling billing inquiries, and assisting with software documentation and training.

MARKETING AGENCIES

Our Virtual Assistants can play a crucial role in creating content for social media

and blogs, designing email campaigns, managing online advertising initiatives, developing branding strategies, maintaining websites, develop logos and brand identities, produce digital and print media, and analyzing marketing data.

ENTREPRENEURS

Our Virtual Assistants can act as executive assistants, managing calendars and emails,

coordinating travel arrangements, conducting market research, overseeing project management tasks, and assisting with recruitment processes.

SALES

Our Virtual Assistants can schedule patient appointments, manage medical records

and data entry tasks, assist with medical billing and insurance claims processing, conduct patient follow-ups, and support marketing and sales efforts for healthcare services.

MEDICAL & HEALTHCARE

Our Virtual Assistants can schedule patient appointments,

manage medical records and data entry tasks, assist with medical billing and insurance claims processing, conduct patient follow-ups, and support marketing and sales efforts for healthcare services.

LOGISTICS & TRANSPORTATION

Our Virtual Assistants can coordinate logistics operations,

manage transportation schedules and routes, track shipments and deliveries, handle customer inquiries and complaints, assist with freight forwarding documentation, and support supply chain management.

CUSTOMER SERVICE

Our Virtual Assistants can provide frontline customer support via phone,

email, and live chat, resolve customer issues and complaints, manage customer inquiries and feedback, process orders and returns, and maintain customer satisfaction through effective communication and problem-solving skills.

INSURANCE

Virtual Assitant with endurance policy management,

process insurance claims handle client inquiries and policy renewals, perform data entry and documentation, support underwriting processes, and provide administrative support to insurance agents and brokers.”